How Website-Me handles information.

Website-Me is the trading name of Tony Morgan, a sole trader.

For data-protection purposes, Tony Morgan trading as Website-Me is the controller of the personal information described in this notice.

You can contact Website-Me about privacy or data-protection matters at:

Email: enquiries@website-me.uk

Telephone: 01245 526576

The information we collect depends on how you use the website and interact with Website-Me.

• Your name, email address, telephone number and organisation.
• Information you submit through an enquiry or contact form.
• Information about the services or project you are interested in.
• Correspondence you send or receive by email, telephone or through the Website-Me CRM.
• Information necessary to provide services, manage a project or administer a customer relationship.
• Technical information relating to use, security and operation of the website.
• Analytics, cookie or preference information where relevant services are enabled.
• Other information you choose to provide.

Please avoid sending sensitive personal information unless it is genuinely necessary for your enquiry or project.

We use personal information only where we have a lawful basis for doing so.

Information submitted through the website enquiry form is stored in the private Website-Me lead CRM so that enquiries can be reviewed, responded to and followed up.

Email correspondence relating to an enquiry may also be associated with the relevant CRM conversation so that the communication history can be managed in one place.

Website forms use server-side validation and measures designed to reduce spam and misuse.

Website-Me may use an AI-assisted drafting tool to help prepare suggested replies to enquiries and customer correspondence.

Where this feature is used, relevant parts of the conversation may be processed by an AI service provider for the purpose of producing a suggested draft.

The draft is reviewed by a person before it is sent. Website-Me does not use this feature to make solely automated decisions that produce legal or similarly significant effects on individuals.

Only information reasonably necessary for the drafting task should be supplied to the service.

The website may use cookies or similar technologies for functions such as security, preferences and measurement.

Some technologies are necessary for the website to operate. Other technologies may be used for statistical or functionality purposes where permitted by UK law.

Where consent is required, those technologies will not be used until the relevant choice has been made.

You can change available cookie choices using the consent controls provided on the website.

Website-Me does not sell personal information.

Personal information may be processed by service providers where this is necessary to operate the website or business. Depending on the services in use, these may include:

• Website, server and email hosting providers.
• Infrastructure, security and spam-prevention providers.
• Analytics and website-measurement providers.
• Automation and integration services.
• AI service providers used for assisted drafting or other specifically enabled functions.
• Professional advisers such as accountants or legal advisers where necessary.
• Public authorities where disclosure is required by law.

Providers acting on our behalf are expected to handle personal information only for the relevant purpose and subject to appropriate data-protection arrangements.

Some service providers may process personal information outside the United Kingdom.

Where a transfer of personal information is subject to the UK's international-transfer rules, Website-Me will use an appropriate lawful transfer mechanism. Depending on the destination and provider, this may include UK adequacy regulations or appropriate contractual safeguards.

You can contact enquiries@website-me.uk if you would like further information about safeguards relevant to a particular transfer.

Website-Me uses reasonable and appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to systems containing enquiry and customer information is restricted to people who need that access for legitimate business purposes.

No internet-connected system can be guaranteed to be completely secure, and this notice does not make an absolute security guarantee.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

The period will depend on factors including:

• Whether an enquiry or project is still active.
• Whether an ongoing customer relationship exists.
• Whether the information is needed to maintain an appropriate record of correspondence or services.
• Legal, tax and accounting record-keeping requirements.
• Applicable limitation periods for potential legal claims.
• Whether information is still reasonably necessary for security, fraud-prevention or dispute-resolution purposes.

Information that is no longer required will be deleted or anonymised where appropriate.

Retention arrangements are reviewed periodically and may differ between enquiry records, customer/project records, technical logs, analytics information and backups.

Depending on the circumstances and the lawful basis being used, you may have rights to:

• Ask for access to personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete personal information.
• Ask us to restrict the way information is used.
• Object to certain uses of your information.
• Receive certain information in a portable format.
• Withdraw consent at any time where processing is based on consent.

These rights are subject to the conditions and exemptions provided by data-protection law.

To exercise a right, email enquiries@website-me.uk.

We may need to ask for information reasonably necessary to confirm your identity before completing a request.

If you believe Website-Me has not handled your personal information correctly, you can make a data-protection complaint by emailing enquiries@website-me.uk.

Please tell us what has happened and, where possible, what you would like us to do to resolve the matter.

We will acknowledge a data-protection complaint within 30 days of receiving it, take appropriate steps to investigate it without undue delay, keep you informed where appropriate and communicate the outcome of the complaint.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data-protection regulator.

Further information is available at:

ICO data-protection complaints ↗

We may update this privacy notice when our website, services, providers or handling of personal information changes.

The current version and effective date will be published on this page. Where a change materially affects how we use personal information already collected, we will take reasonable steps to bring the change to the attention of affected individuals where required.